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gemiusHeatMap - FAQ
- What are the system requirements for the gemiusHeatMap client?
- Do I need to use gemiusTraffic to use gemiusHeatMap?
- Does gemiusHeatMap put additional load on my servers?
- My computer is behind a firewall / router / proxy. Can I still use the gemiusHeatMap client?
- During the product presentation, I saw a click map with ”temperature charts” and click-points depicted. I do not see those options in the downloaded gemiusHeatMap client. Where are they?
- Does gemiusHeatMap recognize clicks on Flash elements?
- Can I see data collected 3 months ago?
- What happens if my site has many links leading to the same place?
- Does gemiusHeatMap recognize clicks on JavaScript links?
- What is the time lag of results presented by gemiusHeatMap?
- What happens if I add another piece of information? Will the statistics of links “moved” to another place be still counted?
- Is there a Polish language version of the interface?
- Why some of link highlights disappear when I click “Duplicate Links” icon?
- Does the main page show statistics for the whole service?
- Is there a limit of people that can simultaneously use the same account of gemiusHeatMap?
- During the product presentation in gemiusAcademy, I saw a click map with “temperature charts” and click-points depicted. I do not see those options in the downloaded gemiusHeatMap client. Where are they?
- How can I administer rights of individual users?
- Can I change the password to my account?
- I have ordered a script for www.example.com domain and then I have pasted it on www.przyklad.pl site. Why can I see the results?
- My website displays the same content for the following addresses: http://example.com/; http://www.example.com/; and http://www1.example.com/. Nevertheless, I receive other results in gemiusHeatMap for each of these sites. Why?
- Why opening my website in gemiusHeatMap application takes more than opening in regular browsers?